Claims processing Relais Nordik inc
We are sincerely sorry that your merchandise was damaged or lost. While we always strive to deliver an exceptional shipping experience, it is important for our customers to understand the claims process and our service guarantees/refund policy. We therefore invite you to read our cargo claim policy.
In order to process your request within a reasonable time, please complete the following online form. One of our employees will contact you afterwards.
We would be grateful if you would return this form to us within thirty (30) days of receipt of the shipment, as indicated on the waybill signed by the consignee
The claimant must be the customer paying for the transport fee on the sea waybill