Welcome to www.relaisnordik.com

These terms of use govern all of your use of the websites made available to you by Relais Nordik, or its affiliated companies, which are accessible from the following address : relaisnordik.com (the « sites »). We invite you to read these terms carefully before using the sites, and in the event of your disagreement with one or more of these terms, we ask that you immediately cease your use of the sites.

We bring to your attention that Relais Nordik reserves the right to modify all or part of these terms or use at any time and at its sole discretion. The modifications will take effect from the moment they are posted on the sites. Consequently, we invite you to regularly consult these conditions of use to take note of modifications. Your continues use of the Website following the posting of any changes to these Terms of Use will confirm your acceptance of those changes.

By using the sites, you accept and agree to abide by all terms of use set forth herein. In addition, you agree not to use the sites for illegal purposes, to take no action to interrupt or disrupt the proper functioning of the sites, whatever they may be.

Ownership and use restrictions

This site includes text, images, audio and video clips, software and other materials (collectively, the « Content ») provided by our company or an external source for informational purposes only. By accessing the Site or downloading any Content, you agree to be bound by the following terms of use (the « Terms of Use »). If you do not agree to these Terms of Use, please do not access the Site or the Content.

All content accessible on this site is protected by copyright. Content is : Copyright © to our company, its affiliates and/or licensors. All rights reserved. This content is protected by Canadian and international copyright laws and international treaties. Our company grants you a limited, nonexclusive, nontransferable license to use and display on your computer or electronic device the Content for your personal, noncommercial use, only on the condition that you do not modify the Content and that you retain all copyright and other proprietary notices.

Except as provided herein, you agree not to reproduce, transmit, distribute, sell, publish, communicate, broadcast or otherwise offer any content obtained through the site, and to create derivative works thereof, including by caching, framing or other similar means, without the prior written consent of the copyright owner of such content.

Accuracy of information

Although we make every effort to ensure that the information on the sites is accurate, it is however possible that the sites contain typographical errors or omissions. Relais Nordik cannot be held responsible for these typographical inaccuracies, errors or omissions, which include in particular inaccuracies relating to rates and availability. Relais Nordik will have no obligation to honor the information contained on the sites including such inaccuracy, error or omission.

In addition, please note that all links on the sites leading to other third-party websites are provided as a courtesy only and that we have no control over the nature and content of these. The inclusion of these links in the sites should not be interpreted as a form of approval or endorsement by Relais Nordik of the content, policies and advertisements that appear there.

User behavior

Our company and its logo are trademarks owned by us. The names or logos of other products and services of our company mentioned on the sites are trademarks or registered trademarks of our company or its affiliates and entities. All other names of products, services or companies mentioned on the site may be trademarks of their respective owners.

In consideration of the availability of the site and your use of it, you agree to comply with all applicable laws and regulations and these terms of use when using the site. You acknowledge that our company may investigate any violation of law and may cooperate with law enforcement authorities in prosecuting users in connection therewith.

User behavior

Our company and its logo are trademarks owned by us. The names or logos of other products and services of our company mentioned on the sites are trademarks or registered trademarks of our company or its affiliates and entities. All other names of products, services or companies mentioned on the site may be trademarks of their respective owners.

In consideration of the availability of the site and your use of it, you agree to comply with all applicable laws and regulations and these terms of use when using the site. You acknowledge that our company may investigate any violation of law and may cooperate with law enforcement authorities in prosecuting users in connection therewith.

It is prohibited :

  • to use the site, to allow or facilitate its use for an illegal purpose, for the purposes of a criminal or civil offense or a violation of intellectual property rights, for the purpose of harassment (in particular transmissions or disruptive, intimidating, annoying, or offensive calls), or in a way that violates any law or regulation or the policies of an Internet host, or results in disruption of our company’s network activities (for example, preventing fair use by others) ;
  • use the site or permit use without reading and accepting (or violating) the terms of any seperate license agreement or terms that our company has provided to you relating to the use of any software ;
  • allow or facilitate the transmission of unsolicited messages such as spam or phishing ;
  • to upload, offer, transmit, display, publish, broadcast, receive, retrieve, store or link or otherwise reproduce, offer, distribute or make available information, software, content, files or other material that :
    • (i) is confidential or protected by copyright or any other intellectual property right, without first obtaining the authorization of the owner of these rights ;
    • (ii) is defamatory, discriminatory, violent or obsene, contains child pornography or hate propaganda ;
    • (iii) constitutes an invasion of privacy forgery, impersonation or unauthorized linking or framing ;
    • (iv) is designed to assist the user in circumventing technological protection measures or in the fraudulent use of telecommunications and/or broadcasting services.
  • Use the site for any purpose other than private, personal, family or household use (for example, for the purpose of resale, remarketing, transfer, sharing or receipt of fees or other benefits for using a product or service of our company) ;
  • Adapt, reproduce, translate, modify, decompile, disassemble, reverse engineer or otherwise interfere with any software, applications or programs used in connection with the site (which are owned or used under license by our business) for any purpose, including for « testing » or research purposes ;
  • To modify, alter or disguise the trademarks or other elements of intellectual property accessible on the site or to use any intellectual property accessible on the site or to use any intellectual property, other than for the express purposes for which you have access to this intellectual property through the intermediary of the site ;
  • Post or transmit any information or software that contains a virus, cancelbot, Trojan, worm or other destructive or disruptive component or do anything that could compromise the security of your host Internet in any way (including scanning or penetrating a host’s security mechanisms) ;
  • To have, towards the employees, suppliers, agents or representatives of our company, comments or gestures constituting harassment or ill-treatment, verbal, written or otherwise.

You are solely responsible for ensuring that your systems are able to use the Site and it is recommended that you use and update anti-virus, anti-spyware and firewalls on your systems which provide access to the Site.


You must be at least eighteen (18) years of age for the purpose of making a reservation through the Sites. In addition, you agree to make reservations only for your personal needs, as well as those of any person whose authorization you hold to make such a reservation on their behalf. Any reservation made by you through the sites must be made in good faith and in compliance with the law. We reserve the right to cancel or modify a reservation in the event of any appearance of fraudulent or inappropriate conduct by you, as well as because of an error or inaccuracy in the reservation.

In the event that you authorize a minor to use the site, you assume full responsibility for the following :

a) underage conduct online;
b) the control of the minor’s access to this site and its use;
c) the consquences of any misuse of this site by the minor. You acknowledge that certain areas of the site may contain material that is not suitable for minors.

User content

By uploading material to any forum or forum available on the Site or otherwise submitting material to us on the Site (such material and content being collectively referred to as « User Content », you hereby grant the very fact (or warrant that the owner of such User Content expressly grants) to our company :

  • non-exclusive, irrevocable, royalty-free, perpetual, worldwide right and permission to use, copy, adapt, transmit, communicate, publicly display and perform, to distribute and create compilations and derivative works of such User Content for the purpose of posting and promoting such User Content in connection with the forum through which the User Content has been submitted or generated, and for all promotions thereof, as well as for other purposes permitted under its Privacy Policy, all without retribution or compensation to you.

This license applies with respect to any form, medium or technology that is already known or later developed. Further, you warrant that all « moral rights » in the User Content have been waived.

Our company is not responsible for any loss, damage or corruption that your User Content may suffer and our company assumes no responsibility for maintaining the accuracy or confidentiality of your User Content.

If you are a minor, you must obtain your parent or guardian’s consent before uploading any User Content to a Forum. In the event that User Content is uploaded without permision, all or part of the uploaded User Content may be deleted immediately without notice.

Our company is constantly seeking to improve its websites and its services and products, and to develop new features. If you have any ideas and/or suggestions, we would love to hear them. However these are subject to these terms of use. Disclosure to our company of ideas and/or suggestions or materials will in no way be subject to any obligation of confidentiality and will not be subject to any compensation or retribution.

By submitting your ideas and/or suggestions or any materials to our business, you waive any rights you may have in such ideas and/or suggestions or any materials and you represent and warrant to our business that the idea and/or suggestion or material belongs entirely to you, that no other person owns any rights attached to the idea and/or suggestion or any material and that our company is free to put the idea into practice and/or suggestion and to use any material, if it wishes, without having to obtain permission or a license form a third party.

You expressly agree that :

a) The site is provided « as is » and « subject to availability », and our company expressly denies giving or providing with respect to it any warranties, representations or conditions whatsoever (for the purposes of this section, the « warranties »), express or implied warranties of merchantability, adaptation for a particular purpose and non-infringement, and such warranties are hereby expressly excluded ;

b) Our company expressly disclaims any warranty that the site, including the content, information, products or services obtained through them, will be accessible in an uninterrupted, timely, secure and error-free manner or that such products or services or that the results obtained from using them will meet your requirements or expectations.

Nothing in the Content should modify or supplement any contract you may have with our company for products or services.

You acknowledge that our company has no obligation to monitor the site or any content accessible or transmitted through the site or displayed on the site. You acknowledge that our company has the right to electronically monitor the Site and the Content from time to time, and to disclose as necessary any information :

a) to comply with any law, regulation or other governemental request;

b) in order to properly operate the site;

c) to ensure its protection or that of the users of the site in accordance with the policy on the protection of privacy.

You further agree that our company, including its suppliers, shall not be liable, directly or indirectly, in any manner whatsoever, for any loss or damage of any kind whatsoever attributable to or relating to your use of the software, and your reliance on it, including the software’s failure to meet your needs, standards, expectations or specifications.

Please exercise discretion when browsing the Internet. Please note that some links on the Site may take you to other websites. Our company provides these links only as a convenience to you and these links are not endorsed by our company.

If you decide to visit a site corresponding to this link, you do so at your own risk and it is your responsibility to take all necessary measures to protect yourself against viruses and other destructive elements. You agree that our company shall have no responsibility for the accuracy, appropriateness, copyright compliance, legality or propriety of material contained in any site linked to the Site.

You agree to defend and indemnify our company, and its affiliates and licensors and each of their directors, officers, employees and agents including third parties mentioned on the Site, against any claim, action, demand, including without limitation reasonable legal and accounting fees for :

a) your breach of the Terms of Service;

b) as to the Site and the Content, your access or use;

c) your use of the site, your reliance on it, or your posting, communication or distribution of anything on or from the site.

You must use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and direction of any matter otherwise subject to your indemnification obligations.

You acknowledge and agree that our company and its affiliates and licensors shall in no event be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including those related to loss or profits or savings or loss of goodwill or other intangible assets, even if your business was advised of the possibility of such damages or could have foreseen them, if such damages result from :

a) the use, inability to use or performance of the site;

b) unauthorized access to our modification of your User Content;

c) any other aspect related to the Site.

You hereby expressly acknowledge that our company has entered into the Terms of Use and makes the Site and Content available to you subject to the limitations and exclusions of liability set forth herein and that these constitute an essential basis of the contract between you and our company. You expressly agree that the limitations and exclusions of liability set forth herein shall survive and continue to apply notwithstanding any fundamental breach, failure or essential purpose of the contract, failure to perform any exclusive remedy, or termination or discontinuance of this contract.

You acknowledge and agree that our company may, in its sole and absolute discretion, and without notice to you, suspend or terminate your account, suspend or terminate your use of the Site, and remove or delete any User Content, for any reason, including where our company believes that you have not complied with the Terms of Service. You also agree that our company shall not be liable to you or any other person as a result suspension or termination. If you are dissatisfied with the site, or if you do not agree with any terms, conditions, rules, policies, guidelines or practices of our company relating to the operation site, your sole remedy is to stop using it.