All cabins are equipped with two single beds in addition to two pull-down beds in quadruple cabins. Economy and Standard cabin beds are 80 cm X 200 cm and Superior and Select cabin beds are 100 cm X 200 cm.
In accordance with our sustainable development policy and with the preventive measures related to Covid-19, the bed sheets are not changed during the stay. Towels are changed every 3 days. The housekeeping team is there to provide the necessary, empty the trash cans and refresh the bathroom.
For passengers leaving in Rimouski, cabins must be vacated at 9 :30 a.m. For the other ports, the cabins must be vacated two hours before arrival in your port of disembarkation and no later than 3 p.m.
The dining room opening hours vary depending on the number of passengers and the time of year. When two services are required, customers in Select and Panoramic Cabins have priority in choosing the service they prefer.
The cafeteria is open from 7 a.m. to 10 p.m. everyday except Mondays when it is open until the time of arrival at the port of Rimouski.
Tips are not included and the amount is discretionary. For service in the dining room, the cafeteria and the bistro, it is possible to leave a tip with your credit card. For the housekeeping team, there is an envelope in your cabin in which you can leave a tip in cash.
choisir le mode de transmission que vous désirez, soit par courriel et/ou texto.
You can visit the ship’s position on the site to see where the ship is in real time and its estimated time of arrival in the next 2 to 3 ports. When you make your reservation, it is important that you give us an email address and cell number so we can reach you quickly in case of major changes to the schedule.
Also, in order to receive important communications including notices regarding schedule changes, we recommend that you subscribe to alerts by creating an account. You will then need to select the Lower North Shore maritime service and choose the mode of transmission of your choice (either by email, text message or both).
The maximum weight for personal baggage is 20 kg per person. An excess baggage fee will be charged for items that weigh over 20 kg. In order to facilitate boarding and storage in the cabin, we recommend that you bring two small suitcases or bags instead of one large suitcase.
The ship is partially accessible. It has an elevator and there are two wheelchair accessible cabins located on Deck 5. However, the embarkation and disembarkation gangway does not allow the use of a wheelchair. A person must be able to walk for short periods or be transported safely by the accompanying person and a member of the crew.
Given the remote areas that we sail, internet acccess may be available in our internet access points depending on the position of the ship and the number of devices connecte. When available, Wi-Fi access is free, but very limited and slow.
The ship has a small infirmary located on Deck 3 which can be used in case of emergency. Three defibrillators are available on board, including one in the infirmary, one in the reception office and one in the wheelhouse. In addition, each department has a small first aid kit for minor injuries.
We advise you to bring anti-nausea medication with you which may relieve sea sickness. Here are some tips to avoid seasickness : do not have an empty stomach, do not eat lots of acidic foods or drinks such as coffee, avoid getting cold and avoid doing activities that require a lot of concentration. If you feel unwell, lie down and when in port, go for a walk on dry land to get some fresh air.
Soap, towels and bedding are provided in the cabins. Remember to bring your toothpase, hand cream and hair dryer as these items are not provided. However, if you forget something, we do have a few personal hygiene products for sale onboard.
During the summer period, the Cooperative for a Sustainable Tourism Environment (CoSte) organizes shore excursions for a fee. There is no reservation on board and you must reserve in advance by contacting them at 1 877 573-2678 or by visiting https://voyagescoste.ca/en/tour-item/bella-desgagnes/
Some villages are located a few kilometers from the ports and are not accessible by foot. Here are the approximate distances to the villages/cities from the dock.
Rimouski : 3 km
Sept-Îles : 0.2 km
Port-Menier : 1 km
Havre-Saint-Pierre : 0 km
Natashquan : 3 km
Kegaska : 1.5 km
La Romaine : 2 km
Harrington Harbour : 0 km
Tête-à-la-Baleine : 10 km
Saint-Augustin : 10 km and not accessible by road
Blanc-Sablon : 3 km
The Bella Desgagnés plans to stop at all ports on both the upstream and downstream trips. However, given that the weather and navigation conditions can sometimes be difficult, the vessel may not be able to dock to ensure the safety of the passengers and the vessel itself. There may also be other situations beyond our control (mechanical problems, docks unavailable, etc.) which require operational decisions in this regard. In the event that we are unable to dock at a port, we will notify clients with a reservation at that port of origin. Passenger and vehicle reservations may be refunded or moved to another port or a later date depending on availability.
Note that, as stated on the boarding pass and on the freight and vehicle bill of lading :
« The carrier may at any time, and without previous notice, cancel or change the timetable, the destination or course of the ship and will not incur any liability for any damage to any passenger, including purely monetary loss due to a cancellation or changes whether or not they may be caused by the Carrier’s negligence or that of its employees, agent and/or subcontractors. »