To guide you in your profil creation, here are a few regular questions we have and the approriate answers.

One or more information might be missing, wrong, or filled in the wrong format, such as the postal code. it’s important that you verify each field with an asterisk, and that you click on “I am not a robot”. If the problem persists, please call an agent at 1-800-463-0680 #2 for assistance.

No, cabins must be booked either by phone or directly at the boat during boarding.

A few things might cause the issue. There might be missing information on your profile, or you may not have received or accepted the confirmation email, or there might be some technical issues. If the problem persists, please call an agent at 1-800-463-0680 #2 for assistance.

It is highly probable that the website in in maintenance. We recommend that you make your reservation with an agent over the phone by calling 1-800-463-0680 #2.

After creating your account, you need to create all passengers (including yourself) in the “My Profile” and “My passengers” tab. You must enter the passenger’s information, such as the address, phone number, etc. after doing so, you will be able to book the ticket for those passengers.

Yes. You do not need to select a passenger to get to the next step of the reservation.

Because we must validate that you are a resident. Documents maybe required. Once the validation process completed, you will be able to make reservations right away.

Visa and Mastercard only.

Yes you can. Once registered, only select the vehicule you need for the reservation.

Yes.

No. Those vehicules require more information. You need the call the reservation office on the business hours.